Terms and Conditions

Terms and Conditions

1. Charges: Our moving services are charged at a minimum of 3 hours. Any additional time will be charged at quarter-hourly rate.

2. Booking Cancellation Fees: If you need to cancel your booking, you must do so at least 24 hours before the scheduled start time. If you cancel within 24 hours of the scheduled start time, you will be charged a cancellation fee equal to 1 hour of work fee, depending on the package selected.

3. Insurance: We provide insurance coverage for items that are packed and wrapped by our team members.

4. Liability: We are not liable for any damage or loss of items that are not packed and wrapped by our team members. We are also not liable for any damage or loss caused by natural disasters, accidents, or any other unforeseeable events.

5. Payment: Payment for our services must be made in full after the move. We accept cash, credit cards, and bank transfers. As well all major app payments. Electronic payments have additional 3% charge fee. 

If made a booking deposit, it will be deducted from the full amount. 

6. Changes to Booking: If you need to make changes to your booking, please notify us at least 24 hours before the scheduled start time. We will do our best to accommodate your request, but we cannot guarantee availability.

7. Delays: We are not responsible for any delays caused by traffic, weather, or any other unforeseeable events. We will do our best to complete the move as quickly and efficiently as possible.

8. Customer Responsibility: . It is the customer's responsibility to ensure that there is adequate parking and access for our moving truck.

9. Dispute Resolution: Any disputes arising from our services will be resolved through arbitration in accordance with the laws of the state.

By using our moving services, you agree to these terms and conditions. If you have any questions or concerns, please contact us at vanmovellc@gmail.com.